ITeC learner forum

The last time I was stuck...

 
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The last time I was stuck...
by Leia Fee - Friday, 29 November 2013, 10:17 AM
 

Being 'stuck' on a problem is a perfectly normal state of affairs for a technical person and it's important to have tactics to deal with it. 

Fortunately it's a skill you can improve on!

As a start, think carefully about the last time you were 'stuck' and how you resolved it.

Think about:

  • What was the problem?
  • What did you try to resolve it?
  • What were the most useful things you did to resolve it?
Picture of Leia Fee
Re: The last time I was stuck...
by Leia Fee - Friday, 29 November 2013, 10:34 AM
 

The last technical issue I was 'stuck' on was a printer sharing problem.  Our printer server is a rather older server (32bit) and when we got a bunch of new Windows 7 (64bit) machines we had trouble connecting the printers.

Drivers exist for these systems but the server did not seem to 'want' to dish them out!

  1. I went directly to the Microsoft Knowledge base rather than Googling as it seemed likely to be a problem that other people had faced.  And indeed there was a set of suggested solutions.
     
  2. Some of these worked on some computers!  But we still had some failing with an error ID 0x0000007e
     
  3. Fortunately, or unfortunately bunging that exact code into Google gives 683,000 results...  
  4. Adding 'printer' to the search terms as well brings it down to 70,600...
     
  5. The first suggested solution that I hadn't already tried was creating a 'pretend' local printer and redirecting the printer port from the command line.  This worked but is a bit of a cludgy workaround. 

And I've just noticed, while trying to remember my search method for this post, that there's another possibilty I hadn't tried, which is a registry alteration for which there is a hotfix.

Maybe I'll try that next.

Picture of Darren Blake
Re: The last time I was stuck...
by Darren Blake - Monday, 2 December 2013, 1:24 PM
 
I wanted to know how to subnet IPV6. I have asked my tutor, checked ccna web sites and have downloaded videos from Youtube
Picture of Colin Jenkins
Re: The last time I was stuck...
by Colin Jenkins - Monday, 2 December 2013, 1:30 PM
 

Was when I had to install an AMD K6 processor, I had to update the BIOS for it to be recognised. There wasn't a great deal of help then and online support was non existant, I asked an exprienced IT Tech of the time.

Picture of Nathan Thomas
Re: The last time I was stuck...
by Nathan Thomas - Monday, 2 December 2013, 1:32 PM
 

I could not get Arch Linux to boot the DE (Desktop Environment) which I had installed through the command line interface.

 

I orginally had GNOME which already had a login manager and Xorg started it automatically, but I wanted to change to Cinnamon. I remove Cinnamon using the command pacman -Rdd gnome and then downloaded and installed Cinnamon with pacman -S cinnamon. All that went fine until I tried to boot into Cinnamon. I used startx cinnamon and I had an error that it could not boot.


From here, I used the command grep EE /var/log/Xorg.0.log and found out that nvidia and mesa could not be installed. So I installed them with pacman -S mesa nvidia-current which installed successfully. This would still not boot saying that there was no server to connect to so I decided to try a download manager. I downloaded SLiM (pacman -S slim) and used startx slim and that took me to the login manager.

It could not recognise what what DE I was using, which was Cinnamon so I went and edited Xorg's config (CTRL + F2 to the command line interface). I edited the config file with nano ~/.xinitrc and to the bottom of that added exec cinnamon-session which successfully booted me into Cinnamon with Arch Linux.

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Re: The last time I was stuck...
by Declan Elliott - Monday, 2 December 2013, 1:33 PM
 

The Last time I was stuck was during an attempt to download Oracle 11g Database from the Official Oracle website. The download was in 2 separate files; the first containing the vast majority of data as well as the start-up service; the second – the remaining files.

This version was supposed to be Windowsx64 compatible (I posses at x64 system), however the installation was filled with errors including; corruption of file data; failure to locate file extensions and Service failures.

I perused various forums on the internet and found this to be a similar if not identical case to many other (hopeful) users. I downloaded the windowsx32 Express edition copy of 11g instead, which stated it would not work on an x64 system but it works perfectly (Yes, I am running an x64 system).

I am aware that I technically wove around the issue as opposed to solving it.

Picture of Rhys Jenkins
Re: The last time I was stuck...
by Rhys Jenkins - Monday, 2 December 2013, 1:35 PM
 

The last technical issue I was 'stuck' on was a login problem. A program that I used often was no longer allowing me to login. I attempted to login to the website (as my login details were linked) but this failed as well.

I was aware that I had missed an update so assumed this could have caused the error. I unistalled and then re-installed the program but the issue was still occuring. 

1. I went directly to the website forums to see if anyone else had this issue, however, being unable to login, I was unable to view the forums!

2. I googled the problem, but the only solution available was to unistall. Which had already proved unsuccesful.

3. I decided to search for the same problem but not program specific. Here I found a suggestion to remove 'cookie' settings, which should remove any issues I was having.

4. Surely enough, after following the suggested steps, I was able to log back in succesfully. 

Picture of Ceri Evans
Re: The last time I was stuck...
by Ceri Evans - Friday, 6 December 2013, 1:33 PM
 
Last Time I was stuck was with windows 8(funnily enough) The start menu kept vanishing when restarted I spent many hours searching google for a solution it seemed to be an issue with intel graphics cards tried various things to correct it none of which helped decided to return to windows 7 smile
Picture of Craig Mapstone
Re: The last time I was stuck...
by Craig Mapstone - Friday, 6 December 2013, 1:38 PM
 

Problem: Running the inital online course dialogue through ITSkillsAcademy

Resolving Attempts:

  1. First step was to access the help section via their help section
  2. Following this I ran the browser compatability check
  3. The results showed their was an issue with Java on my machine (in this case could not be found)
  4. Checked my machine to find their were two versions of Java running through the 'Add/Remove Program' section of the Windows Control Panel
  5. Deleted the oldest version of Java and ran the online course dialogue again

Most Useful Thing: Running the compatability check in Step 2 revealed the issue was with Java on my machine. I was able to look into the problem further and resolve the issue.

Picture of Gerald Newton
Re: The last time I was stuck...
by Gerald Newton - Friday, 6 December 2013, 1:38 PM
 
My last problem was: Some of my ebook files were not being recognised when I tried to load them on my kindle fire. Resolution: I first went to a kindle user forum and asked for a work through of the issue all of them were overly complex. Secondly I googled the issue and and went to a link on youtube that talked me through a fix that included downloading some free software called Calibre E-Book Management that enables the sync process to happen easily.
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Re: The last time I was stuck...
by Lee Robins - Friday, 6 December 2013, 1:41 PM
 

I had tried to download the Java development kit program to my Apple Mac computer, but it would not install because it needed the newer version of Mac OS.  I checked my machine and found it was running an older version of the OS. Rather than buy an update disc, I decided to get the Windows version on my Windows laptop which installed without any problems and have been using it ever since.

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Re: The last time I was stuck...
by Yarb Kathom - Friday, 6 December 2013, 1:44 PM
 
Last night actually, when I was trying to define the problem domain for the courses that iTec provided for the eSkills program. What I was trying and do is to develop a real world application written in Java to represent the iTec (eSkills) courses we are taking now like Software Development and Software Testing etc, the students enrolled in each course, the instructors and the classes. This is a work in progress.
Picture of Craig Mapstone
Re: The last time I was stuck...
by Craig Mapstone - Friday, 6 December 2013, 1:45 PM
 

I had the same problem as well Rhys. Thanks for sharing this my friend smile