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“The printer’s not working again!”
It’s a familiar cry, in one form or another, in every
office that uses computers. Followed closely by, “Why
does it keep doing that?” and, “Does anyone know
how to...”
Often the person to the rescue is
not a specialist but another employee who just happens to
know a bit more about IT than their
co-workers and so has become the informal “techie” for
the entire office.
Every printer jam, virus infection,
email error and lost file becomes a major disruption to their
working day. The money saved
by lack of spending on ICT support and training suddenly dwindles
in comparison to the wasted time and lost work.
“Time
is money” may be a cliché but it’s one that
holds true in the world of computing and investment in efficient
technical support and quality training is an essential ingredient.
Consider the increase in productivity if every ten minutes
spent figuring out how to insert a table into Microsoft Word
was spent inputting the data instead. Or a virus infection that
was cleaned in minutes instead of hours because everyone understood
the importance of to correctly using and keeping their antivirus
software up to date...
See our Support Section for details
on how Swansea ITeC can supply technical
training or support contracts
to keep your business running smoothly.
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