Level 2 builds on the skills acquired in Level 1 and shows how facilities in Outlook can be efficiently managed

Objectives:

• Manage and arrange Outlook items

• Communicate with Contacts

• Create and use templates and forms

• Integrate Outlook 2000 with Office applications by importing and exporting Office documents

• Share information with other Outlook users and;

• Investigate Internet and remote mail features by accessing Internet Explorer via Outlook

Course content Level 2 - Advanced

Lesson 1: Arranging messages and using forms

• Sorting, finding, and filtering messages

• Setting rules in a folder by using the Rules Wizard

• Working with views

Lesson 2: Customising the Outlook environment

• Customising the Outlook Bar

• Customising menus and toolbars

Lesson 3: Working with contacts, the Journal, and notes

• Sharing contact information

• Contact activity tracking

• Overview of the Outlook Journal

• Using the Notes feature

Lesson 4: Using templates and forms

• Using templates and forms

• Creating custom forms

Lesson 5: Integrating Outlook components and Office applications

• Integrating Outlook components

• Importing and exporting data from Office applications

• Integrating Office documents and Outlook

Lesson 6: Sharing information by using folders

• Overview of public folders

• Overview of Net Folders

• Working with permissions

Lesson 7: Internet options

• Internet Explorer 5.0 integration

• Folder home pages

• Creating a message in HTML mail format and inserting a hyperlink

• Communicating on the Internet with NetMeeting

• Using the Newsreader

• Using Outlook remote mail options