Structure
The ITQ is a ‘points’ based qualification. You can select from various modules, each of which is assigned a points value.
Some units are compulsory, the others can be chosen to suit your own job role/learning programme.
If you are working towards the Level 1 ITQ Certificate qualification as part of Steps to Employment or Traineeship programmes, you will complete the following units:
- 101 Improving Productivity Using IT (Mandatory)
- 105 IT Security for Users
- 107 Using the Internet
- 109 Using Collaborative Technologies
And one application unit of your choice from the following:
- 129 Word Processing Software
- 125 Presentation Software
- 122 Desktop Publishing Software
- 128 Website Software
If you are an Apprentice the full list of units you can select from include:
- Improving productivity using IT (Mandatory)
- IT user fundamentals
- Setting up an IT system
- Optimise IT system performance
- Security for IT users
- IT communication fundamentals
- Using the Internet
- Using email
- Using collaborative technologies
- Using mobile IT devices
- Personal information management software
- IT software fundamentals
- Audio software
- Video software
- Bespoke software
- Specialist software
- Computer accounting software
- Data management software
- Database software
- Design software
- Imaging software
- Desktop publishing software
- Drawing and planning software
- Multimedia software
- Presentation software
- Project management software
- Spreadsheet software
- Website software
- Word processing software
- Understand the potential of IT (Mandatory)
- Developing personal and team effectiveness using IT (Mandatory)
- Internet safety for IT user
- Using a computer keyboard
- SECTOR SPECIFIC UNIT
Your assessor and work supervisor will help you to select a choice of units which meets the required number of points for your level.
Assessment
Assessment is evidence based. You will develop a portfolio of material which demonstrates your skills in the various modules. This may include (but is not limited to):
- Assessor observation of your performing tasks
- Witness statements from colleague and supervisors
- Work evidence – real materials you have produced in your job
- Written questions or reports
- Recorded discussions or questions with your assessor
- Accredited prior learning – e.g cross referencing your ECDL or other qualification against the equivalent NVQ unit
Typically you will be gathering evidence for more than one unit at once.






